insurance assessments

A1 Furniture Restoration provides fast, reliable insurance assessments for all major loss adjusters and insurers. Our skilled team delivers full restoration services with guaranteed quality, prompt communication, and dependable pick‑up and delivery.
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When the unexpected happens — whether it’s a fire, flood, storm damage, or even accidental knocks during a move — your furniture can be left damaged and in need of expert care. We understand that many pieces hold not just financial value, but memories and meaning too.
That’s why we work closely with many of New Zealand’s leading insurance providers and loss adjusters, helping to make the restoration process straightforward and stress-free for everyone involved.
A1 Furniture Restoration offers a comprehensive assessment service for loss adjusters and insurance assessors. We collaborate with all major adjusting firms, including Cunningham Lindsey and Crawfords, and are proud to be trusted by leading insurers such as Vero, AA, AMI, and IAG/State Insurance. From water and smoke damage to accidental impact and general wear and tear, our skilled craftsmen handle every piece with genuine care and attention. Our expertise covers all aspects of furniture restoration — including upholstery, cabinet making, spray finishing, and French polishing. We specialise in insurance work and provide a complete restoration service for household, office, and commercial furniture.
If you need support with an insurance assessment or restoration claim, contact us today — we’re here to help every step of the way.

our committment to you

prompt communication & professional service
We understand that timely communication is essential in insurance-related work. We aim to contact our clients within 24 hours to introduce ourselves and arrange the next steps. Our team will liaise directly between the insurance company and the client, ensuring clear, consistent, and professional communication throughout the entire process. We aim to make the experience seamless and stress-free for all parties involved.
Thorough Assessment & Transparent Quoting
Every piece of furniture is carefully inspected by our experienced craftsmen to ensure an accurate and fair assessment. We will provide a detailed, transparent quotation promptly, outlining the recommended repairs or restoration work required. Our reports are clear, comprehensive, and prepared to support efficient claim processing and decision-making.
Quality Workmanship & Reliable Timeframes
We guarantee that all restoration and repair work will be completed to the highest professional standard, using skilled craftsmanship and quality materials.
Client satisfaction is our priority. We treat every item with care and respect, ensuring it is returned in excellent condition.
We also guarantee adherence to agreed pick-up and delivery timeframes, so expectations are met and projects remain on schedule.